Voiding an Invoice
Voiding an Invoice
When an invoice has been created in error and needs to be removed from the payment process, it must be voided.
Select Vendors > Invoices, and search for the invoice. If you are using universal navigation, click Payables > Invoices > Invoices.
Once the invoice has been located, select the checkbox to the left of the invoice date.
Click Void.
Click OK on the confirmation popup.
The Status of the invoice will be changed to Void, and it will be removed from the current view. The invoice can still be viewed, but you must now change the Status view option to Void and click Refresh to see the invoice.
The date and time of the void and the void reason will appear below the invoice on the Invoice List screen.
An orange paper clip will be shown to indicate an invoice image is attached to the invoice. From this view, click on the Date to open the invoice details and view the image.
Select the checkbox next to the invoice to approve, then click Approve. The balance will decrease as invoices are selected for approval.
NOTE: You will not be prevented from approving an invoice even if it will make the account balance negative (indicated those in red and with brackets).
NOTE: If board member approval is required and the approval order is vendor first, the board members may approve the invoice from the Board/Invoice Approval screen via CINC WebAxis.