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Managing Communication Preferences in Connect

Managing Communication Preferences in Connect

You can manage your communication preferences. Changes made here take effect immediately and help you tailor communications and ensure you receive required or critical messages.

Follow these steps to manage your communications:

  1. Click Settings.

  2. Click Communication Preferences.

  3. The Communication Preferences page displays. Select your preferred Delivery Method.

    Note: Community regulations and state or federal law may require certain correspondence to be sent in a particular way, regardless of the communication preferences you set. You are responsible for monitoring your postal and email addresses and reviewing any messages you receive. For further questions about your account, please contact your management company.

  4. In the Email section, enter a secondary Email, if necessary, and click Save.

    Notes:

    • If your Primary Email address is incorrect, click My Profile and update it.

    • If you enter a secondary Email, you can also enable the Use Secondary Email for Communication toggle to use that email to receive communications.

  5. In the Mailing Address section, enter additional mailing addresses, if necessary, and click Save Changes.

    Notes:

    • To receive mail, you must select at least one mailing address.

    • If you make changes to the mailing address selection, it also applies to any other unit contact.

    • Click Edit to update existing addresses.

  6. If applicable, in the Statements section, select how you would like to receive your statements.

    Notes:

    • Enable the appropriate toggles for each property.

    • At least one contact must have a Statement Delivery Preference.

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