Once a task has been finished, mark it Completed to close it out and log a final note documenting the outcome. You can only complete an action item assigned to you.
Follow these steps to complete an action item:
In CINC, go to Portfolio > Action Items.
OR
In CINC with universal navigation, go to Tasks > Action items > Action items.
The Action Items page displays. Select the checkbox next to the action item you want to complete.
Click Completed.
The Completed Task window displays. Select a status from the Status drop-down list.
Edit the Subject field, if necessary.
Enter a Note with a minimum of 5 characters.
Click Save.
Note: Action items can also be completed from the Edit Action Items page by changing the status to Completed.