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Selecting Homeowner Status(es) to Receive Welcome Letters

Contacts & Consent - Selecting Homeowner Status(es) to Receive Welcome Letters

Only properties with a Homeowner Status enabled for Welcome letters generate letters.

Follow these steps to select homeowner status(es) to receive Welcome letters:

  1. In CINC, go to System > Drop Down Options.

    OR

    In CINC with universal navigation, go to Settings > General > Drop down options.

  2. The Maintain Drop Down Options page displays. Select Homeowner Status from the Drop Down List field.

  3. Toggle on Welcome Letter for each property status that should trigger welcome letter generation.

  4. Click Save.

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