You can send residents a reminder to complete a survey before an open survey closes.
Follow these steps to send a survey reminder:
In CINC Connect Admin, go to Associations > All Associations.
OR
In CINC with universal navigation, go to Settings > Resident portal management > View all associations.
The Associations page displays. Select the appropriate association.
The Association page displays. Click the Participation tab.
Click the Surveys tab.
The Surveys tab displays. Click the List
icon or Tile 
icon to switch views, and enable the Display Only Active Items toggle if you only want to see active surveys.Click the More
icon to the right of the appropriate active survey and select Send Reminder.The New Notification page displays. Enable the toggles for the appropriate Delivery Method.
Enter a Title/Subject for the notification.
Enter the appropriate Message.
On the right, click each enabled channel tab to preview how the notification will display.
Click Schedule for Later to set a future date/time for delivery, or click Send Now to send immediately.
Note: If you’re not ready to send, click Save Draft/Close to save your progress and finish later.