As an added security measure, homeowners are now required to acknowledge a disclaimer any time they change a communication preference in the Homeowner & Board Portal or Homeowner & Board App. This ensures that preference changes are intentional and creates a clear audit trail for your records.
Key details about correspondence disclaimers:
Disclaimer text is editable, and the character limit has increased from 500 to 5,000 characters to allow for more detailed language.
The default disclaimer cannot be edited or deleted, ensuring a baseline disclaimer is always in place. It is automatically enabled for all associations until another disclaimer is selected.
Custom disclaimers can be created as needed and assigned to specific associations.
Access to manage disclaimers is controlled by the Manage Correspondence Disclaimers security permission on the Edit Security Group page in WebAxis.
Every communication preference change is automatically logged to the homeowner's Correspondence Listing page, capturing the contact's name, date, time, and the disclaimer language they agreed to. Changes made in WebAxis sync to CINC in real time.