Viewing Additional Primary Homeowner Information
Viewing Additional Primary Homeowner Information
Select Homeowners > Homeowners. The Homeowner Listing screen is displayed. If you are using universal navigation, click Residents > Residents > Resident List.
Click the link under any of the following columns on the Homeowner Listing screen to view the Primary Homeowner Information screen.
The following tabs that contain the following additional information:
Addresses: Additional addresses can be added for mailing purposes, and to store additional owner information such as tenants, management company addresses, etc.
Correspondence: Communications to homeowners (notes, letters, etc.) are saved here for review. An alert for a Next Contact Reminder may be set under File > Alerts/Reminders. Any collection or violation letters issued through the system will be stored under Homeowner Correspondence. If you are using universal navigation, click Notifications > Alerts Setup.
Fees: Fees/assessments related to the homeowner as defined in the association fee setup. This tab may be used to generate billing for an individual homeowner.
Information: Main Homeowner Information screen as displayed from the initial search results. This is where the property address and owner information are saved.
Transactions: Transaction History screen (also known as the Homeowner Ledger). You can view or sort in multiple ways depending on the need: assessment grouping, date order, payments-only (to find missing payment).
Resale: Completed to separate pre- and post-bankruptcy accounts and to change ownership.
W/Os: Work orders can be submitted for the homeowner from this tab. It is assumed that work location will be at homeowner property being viewed (auto-populates).
Misc: Miscellaneous information (e.g., insurance, parking pass number, etc.) can be stored here. Contains company-defined, reportable fields unique to a homeowner (e.g., pool pass so lifeguard knows who can access pool, condo parking spaces, etc.).
