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Requesting an Account in Connect

Requesting an Account in Connect

If you don’t already have an account, you’ll need to request one to access your community information in CINC Connect. Your request may be reviewed by your management team. Once approved, you’ll receive an email with instructions to set up your login and get started.

Follow these steps to request an account:

  1. Go to the CINC Connect URL provided by your management company.

  2. On the home page, click Request an account in the upper right of the page.

    Requesting an Account
  3. The Request or Activate Your Account page displays. Enter your email and click Submit.

    Requesting an Account_1
  4. If your account already exists, a message displays and the system sends you a password reset link to your email.

    Requesting an Account_2
  5. If your account doesn’t exist, a form displays. Enter the appropriate information and then click Request Account.

Notes:

  • Email populates from the previous page.

  • Phone Number is optional.

  • Relation to Unit is required and identifies a person’s role for a specific property, such as owner, tenant, or resident.

A message displays letting you know your request was submitted. The system sends you a message once your account is approved.

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