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Setting Up Autopay or Recurring Payments in Connect

Setting Up Autopay or Recurring Payments in Connect

Simplify your payment process by enabling autopay or scheduling recurring payments. This ensures your dues are paid automatically and on time, helping you avoid late fees and stay on top of your account.

Follow these steps to set up recurring payments:

  1. Click the Financial Hub icon.

  2. The General Charges page displays. Click Make a Payment.

  3. The Payments Home page displays. Review the charges for accuracy and then click Make a Payment. If applicable, select the appropriate unit or account.

  4. The Add AutoPay window displays. Click the Method field.

  5. The Select Payment Method window displays. Select the appropriate method of payment.

    Note: If you have not added a payment method to your wallet, click Use New Payment Method. The Use New Payment Method window displays. Enter the appropriate information and then click Save Payment Method.

  6. Click Next.

  7. If paying by bank account, select the appropriate account.

  8. Click Amount.

  9. The Select Payment Allocation window displays. Select where you would like to apply your payment and then click Save Payment Allocation.

    Note: The Assessment Balance option allows any unpaid assessment increases, late fees, returned payment fees, or collection costs to be automatically withdrawn from your checking or savings account.

  10. Click Frequency.

  11. The Select Payment Frequency window displays. Select the appropriate frequency at which this payment should be submitted.

    Note: Ensure you select a frequency that aligns with your community’s guidelines in order to avoid late fees.

  12. Click Date.

  13. Select the date that the first payment will be submitted and then click Select This Date.

  14. Click Review Autopay Setup.

  15. Click Done.

    The system saves the recurring payment. To change or cancel an existing recurring payment, you must delete it first.

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