The Sent Email Receipts section provides a centralized view of all email communications sent across associations. From here, you can review email history and ensure messages are successfully sent, helping you stay on top of community communication and maintain accountability.
Note: If a bank partner asks you to confirm that an authorization email was sent, such as to verify that an association's board or authorized signer received or approved a request, don't contact CINC Support. Follow the procedure below instead.
Follow these steps to view the sent email receipts:
In CINC Connect Admin, go to Communications Center > Sent Email Receipts.
OR
In CINC with universal navigation, go to Communications > Broadcast > Sent email receipt.
The Sent Email Receipts page displays. Click Filter View to narrow down your list of email receipts.
The Filter View page displays. If appropriate, select the Association from the drop-down list, enter the recipient’s Email Address, or enter the Sent Date range.
Click Apply Filters.
The filtered results display. To view the email that was sent, click View.
The Email Receipt page displays the Email Details. Click the Recipients & Delivery tab to view additional information.
The Recipients & Delivery tab displays who the email was sent to and whether it was successfully delivered.