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Viewing a Rating in Connect Admin

Viewing a Rating in Connect Admin

You can view a rating to see how it is performing once it's live or completed, including response counts, results, and the tools for managing participant engagement.

Follow these steps to view a rating:

  1. In CINC Connect Admin, go to Associations > All Associations.

    OR

    In CINC with universal navigation, go to Settings > Resident portal management > View all associations.

  2. The Associations page displays. Select the appropriate association.

  3. The Association page displays. Click the Participation tab.

  4. Click the Ratings tab.

  5. The Ratings tab displays. Click the List icon or Tile icon to switch views and enable the Display Only Active Items toggle if you only want to see active ratings.

  6. Click the More icon to the right of an Active or Completed rating and select View Rating.

  7. The Rating page displays. On the top of the page, review the rating’s key details. On the right, check the summary stats including Average Rating, People Answer, and Participation.

  8. Click the tabs at the bottom to drill into specific details:

    • Tally & Results: View the current rating counts and results. Click Export Report to download the data.

    • Vote Breakdown: See how ratings are distributed. Click Export Report to download the data.

    • Reminders: Create, schedule, and send reminder notifications to units that haven’t submitted a rating. Filter reminders by All, Sent, Scheduled, or Draft status. Click Add New to create a reminder. Click Export Report to download the reminder data.

    • Notification Management: See which users have submitted a rating, and turn notifications on or off for each user.

  9. If necessary, click Close Rating to end voting and finalize results.

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