The Send Notification feature allows you to send targeted messages directly to an individual user.
Follow these steps to send a user a notification:
In CINC Connect Admin, go to Users.
OR
In CINC with universal navigation, go to Residents > Residents > Registered user management.
The All Users page displays. Use the Filter or Search by field to search for the appropriate user you want to send a notification to.
Click the More
icon to the right of the user and select Send Notification.Note: You can also click the More
icon on the User page and select Send Notification.Note: To send a notification to one or more users, select the checkbox next to each user you want to send the notification to, select Send Notification from the Select Bulk Actions drop-down list, and then click Apply.
The New Notification page displays. Select the appropriate Delivery Methods, such as Email, SMS Text Message, and Push Notification.
Enter email addresses in the Bcc Email field as necessary.
Enter the Subject and Message.
Click Add Attachment to search for and add a file to the notification.
If you selected SMS Text Message as a Delivery Method, you can enable the toggle to create an optimized SMS version and then enter the appropriate message. This ensures your message is clear, concise, and effective when delivered by text message, where space and formatting are limited.
If applicable, enable the Schedule to Send Later? toggle and select the date that you want the notification sent.
Click Send Notification or Schedule.
The system sends the notification immediately or as scheduled.
Note: If you close the notification without scheduling, the system asks if you want to save this notification as a draft. To view drafts, go to Communications Center > Notifications.