Making a Reservation
Making a Reservation
NOTE: Displays will vary depending on page layout and template design.
Select Make a Reservation.
Click Reserve Now next to the desired amenity. The Reservation screen appears, and the countdown timer begins. Colored dots indicate availability and reservation type.
Select the Number of Guest, then click a time slot.
On the Booking Details screen, fill out all reservation and billing contact information, then click Next.
Payment details are displayed on the Confirmation screen if the amenity requires payment.
Select the payment method:
Pay Online Now: Used to prepay for the reservation using a credit card (if applicable). Click Pay Online Now. Enter the credit card information, and then click Submit.
NOTE: The Pay Online Now button will not be visible if the GL account in CINC Accounting is no longer linked to the amenity.
Pay Later: Used to pay within the configured time of the reservation start time. Click Pay Later, then click Ok to on the Alert popup. This will require the Homeowner to return to the Reservation and Pay Now or pay outside the system later.
On the Confirmation screen, read the disclaimer at the bottom of screen, select the checkbox, and click Confirm Reservation. Any additional documentation added during the Admin Portal setup of the amenity can be accessed by clicking the hyperlinks under Additional Documentation.
An Alert pop-up displays showing that the reservation was successful or why it failed to process. Click Ok to close the Alert popup.
