Managing Payment Methods Homeowner View
Managing Payment Methods Homeowner View
You can save Bank Account and credit card payment methods to your profile by clicking Add Payment Method in the My Wallet section of the Payments Home screen or by clicking Add New Payment Method while making a payment.
NOTE: Payment types cannot be edited but can be deleted and re-added.
Adding a New Payment Method
From the Payments Home screen, select Add Payment Method.
Complete the fields on the Use New Payment Method popup.
Click Save Payment Method. The newly added payment method is displayed in My Wallet.
Deleting a Payment Method
NOTE: Deleting a payment method does not delete any existing AutoPay Series with which it is associated. Even if the payment method used is deleted, AutoPay Series will continue to be processed until each one is manually deleted from the Payments Home screen.
From the Payments Home screen, select the My Wallet payment method to delete.
On the Review Payment Method popup, click Delete Payment Method.
Click Ok on the confirmation popup. The deleted payment method is removed from My Wallet.
Adding A Payment Method for Third-Party Systems
An alert displays when saving credit cards or Bank Account information to My Wallet for associations that route all payments through third-party systems. The payment method can be saved to My Wallet but can’t be used to make payments directly in the Homeowner & Board Portal.
When making a payment in which the association routes all payments through third-party systems, the Make Payment on External Site button displays that redirects to the association’s payment site when clicked.
