Managing Payment Methods in the Homeowner App
Managing Payment Methods in the Homeowner App
You can save credit card (see Adding a New Credit Card Payment Method) and bank account (see Adding a New Bank Account Payment Method) payment methods to My Wallet from the Payments screen or by tapping Add Method while making a payment.
NOTE: Payment methods cannot be edited but can be deleted (see Deleting a Payment Method) and re-added.
An alert displays when saving credit cards or bank accounts to My Wallet for associations that route all payments through third-party systems. The payment method can be saved to My Wallet but can’t be used to make payments directly in the app.
Adding a New Credit Card Payment Method
Open the Menu and tap Payments. You can also tap Payments at the bottom of the screen.
On the Payments screen, tap My Wallet.
Tap Add Payment Method on the My Wallet screen.
On the Add Payment Method screen, tap Account Type and select Debit/Credit Card.
Complete the remaining fields and tap Save Payment Method.
Tap Ok on the confirmation popup. The newly added payment method is added to My Wallet.
Adding a New Bank Account Payment Method
Open the Menu and tap Payments. You can also tap Payments at the bottom of the screen.
On the Payments screen, tap My Wallet.
Tap Add Payment Method on the My Wallet screen.
On the Add Payment Method screen, tap Account Type and select Bank Account.
Tap Bank Account Type and make a selection. The fields on the screen will vary depending on which type of bank account, personal or business, is selected.
Complete the remaining fields and tap Save Payment Method.
Tap Ok on the confirmation popup. The newly added payment method is added to My Wallet.
Deleting a Payment Method
NOTE: Deleting a payment method does not delete any existing AutoPay Series with which it is associated. Even if the payment method used is deleted, AutoPay Series will continue to be processed until each one is manually deleted (see Managing AutoPay in the Homeowner App).
Open the Menu and tap Payments. You can also tap Payments at the bottom of the screen.
On the Payments screen, tap My Wallet.
On the My Wallet screen, tap the payment method to be deleted.
Tap Delete Payment Method on the Edit Payment Method screen.
Tap Yes, delete on the confirmation popup.
The deleted payment method is removed from My Wallet.