Approve Pending WebAxis Registrations
Approve Pending WebAxis Registrations
Pending registrations must be manually approved for users whose registration did not auto-approve due to incorrect names, addresses, and/or account numbers entered.
Select Administration > Approve Pending Registrations. If you are using universal navigation, click Residents > Account Requests.
Search for and select all associations or a specific one.
Select the user and click Validate and Register User to open the Pending Registration screen.
NOTE: Pending registrations may also be viewed directly from the list on the Dashboard. Click a Sender Name in the Pending Registration section. The Pending Registration screen will automatically open.
Search by any of the following registration criteria:
Name
Account
Address
Unit
Select the applicable homeowner/user and click Register.
On the Register Confirmation screen, click OK to confirm. Once a user is matched to the correct account, their pending registration alert will be removed from the list.
