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Emailing Collection Letters (Contacts and Consent)

Emailing Collection Letters (Contacts and Consent)

You can send collection letters via email in CINC if required or allowed.

Note: Statements are not sent as part of the notification email.

Follow these steps to send collection letters via email:

  1. In CINC, go to Homeowners > Email Correspondence.

    OR

    In CINC with universal navigation, go to Associations > Correspondence tasks > Email correspondence.

  2. The Email Correspondence page displays. Select the collections email job (with the appropriate date) from the Email Correspondence Job drop-down. You can filter the results by Status or Email Address Status.

  3. Select the checkbox(es) next to the homeowners you want to email. Selecting the checkbox in the top of the column selects / deselects all.

  4. Click Email. The system sends the homeowner an email about their collections.

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