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Adding Viewing or Deleting Homeowner Correspondence Attachments

Adding Viewing or Deleting Homeowner Correspondence Attachments

Adding, Viewing, or Deleting Homeowner Correspondence Attachments

Adding, Viewing, or Deleting Homeowner Correspondence Attachments

Once the homeowner correspondence is saved (see Creating a Homeowner Correspondence.htm), the Attachments field will appear on the Notes History screen. Certain attachments will be automatically generated, but attachments can be manually added.

To access add, view, or delete Homeowner Correspondence attachments:

  1. Select Homeowners > Homeowners. The Homeowner Listing screen is displayed. If you are using universal navigation, click Residents > Residents > Resident List.

    Homeowner Listing

  2. Search for and select the desired association.

  3. Select the homeowner.

  4. Click the Correspondence tab at the bottom of the Primary Homeowner Information screen.

  5. On the Correspondence Listing screen, search for and select the hyperlink of the correspondence to edit.

    Correspondence Listing_populated

Adding Homeowner Correspondence Attachments

  1. On the Notes History screen, click Manage in the Attachments field.

    Notes History_attachments field_homeowner correspondence

  2. On the Correspondence Attachments screen, click Choose Files.

    Correspondence Attachments_homeowner correspondence

  3. Browse to and select the desired document(s).

  4. On the Correspondence Attachments screen, click Save.

    Correspondence Attachments_populated_homeowner correspondence

  5. Click Cancel to return to the Notes History screen. The attachment(s) is/are listed in the Attachments field dropdown.

    Notes History_attachments added_homeowner correspondence

Viewing Homeowner Correspondence Attachments

  1. On the Notes History screen, click View in the Attachments field.

    Notes History_attachments added_homeowner correspondence

  2. Open and view the PDF file saved in the Downloads folder.

Deleting and/or Replacing Homeowner Correspondence Attachments

  1. On the Notes History screen, click Manage in the Attachments field.

    Notes History_attachments added_homeowner correspondence

  2. To delete an attachment, select the checkbox next to the attachment and click Delete.

    Correspondence Attachments_delete_homeowner correspondence

  3. To replace the attachment, click Choose Files.

    Correspondence Attachments_homeowner correspondence

  4. Browse to and select the desired document(s).

  5. Click Save.

  6. Click Cancel to return to the Notes History screen.

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