Select System > Company Profile. If you are using universal navigation, click Settings > General > Company Profile.

Click the new Notifications tab.

Select Bank Returns in the Notification Type dropdown.

Select a CINC User to add or choose (Add Custom Email) to have the notification email sent to someone who is not a CINC user. The email address for a CINC user will automatically be added to the Email Address field, but the address must be entered manually if (Add Custom Email) is selected.

Click Save to add the CINC user/custom email to the notifications list.

To stop a recipient from receiving future bank returns notification emails, toggle the option to the left of their email address, then click Delete. Click Delete on the warning message to confirm and delete the subscription or click cancel to close the warning message without deleting the subscription.