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Sending an Account Activation Email in Connect Admin

Sending an Account Activation Email in Connect Admin

The Send Account Activation Email feature allows you to send an account activation email to a user who has not yet activated their account.

Follow these steps to send an account activation email:

  1. In CINC Connect Admin, go to Users.

    OR

    In CINC with universal navigation, go to Residents > Residents > Registered user management.

  2. The All Users page displays. Use the Filter or Search by field to search for the appropriate user you want to send the Welcome email to.

  3. Click the More icon to the right of the user, select Send Account Activation Email, and click Done.

    Note: You can also click the More icon on the User page and select Send Account Activation Email.

    Note: To send an activation email to one or more users with the Status of Awaiting Activation, select the checkbox next to each user you want to send the email to, then select Send Activation Email from the Select Bulk Actions drop-down list and click Apply.

    The user receives an email allowing them to set their password.

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