You can add administrative users to the CINC platform to grant admin privileges or include additional staff members as necessary.
Follow these steps to add an admin user:
In CINC Connect Admin, go to Settings.
OR
In CINC with universal navigation, go to Settings > Resident portal management > Global settings.
The Settings page displays. Click the Admins tab.
Click Add New.
The New Admin page displays. Enter the First Name, Last Name, Email, and Username.
Note: The Username is usually first initial and last name.
Enter the Password, then re-enter in the Confirm Password field.
Note: You can use a temporary password such as Welcome123!. The user is prompted to change it the first time they log in.
Select the appropriate Admin Role from the drop-down list.
Note: The Admin Role drop-down determines which security group the admin belongs to and, in turn, what that admin can see and do. The default Admin role has full access to everything, but roles can be customized per client, including their permissions and names.
Click Save.
The user receives an email allowing them to set their password and log in to the portal.