The Ratings section lets you rate completed services, interactions, or community events. Your feedback helps the association and it’s vendors improve quality, responsiveness, and events they plan for the community.
Follow these steps to submit a rating:
Click Ratings.
The Ratings page displays the services, interactions, and community events to rate. Review the details for the item you want to rate, select the star rating that best reflects your experience, and then click Submit Rating.
A confirmation message displays to let you know your rating was submitted successfully.
If you need to update your response after submitting, you can reopen the rating and make changes.
On the Ratings page, locate the service, interaction, or event you rated and then select a new star rating.
Click Submit Rating to save your change.
Noes:
You can change your response while the rating remains open. Once the rating closes, your most recent submission is final.
Rate services and events soon after they’re completed, while the details are still fresh.
Use ratings alongside direct communication. A star rating shows how you felt, but it won’t alert the association to an issue that needs immediate attention.