Managing Community Item Payments in Connect Admin

When a homeowner purchases a community item from the homeowner portal, the payment displays on the Manage Community Item Purchases page, where you can track and manage it from start to finish. Use this page to fulfill purchases that require manual handling, issue full or partial refunds, and add notes to keep a record of what happened. Completed and refunded transactions also post to the Bank Account Register and reconcile automatically, so no manual reconciliation is needed.