Asking Cephai AI Questions

Homeowners can tap the Cephai menu option to begin a conversation then ask questions in a conversational format, which allows for follow up questions without the need to restate entire question again.

The current chat session remains active until you navigate away from the Cephai chat screen or close the app.

The location of the Cephai button depends on the Cephai Web Portal Placement setting on the Settings > Miscellaneous Parameters screen in the WebAxis Admin Portal. To start a chat session, click the Cephai button at the bottom, right of the page If you are using universal navigation, click Settings > Resident Portal Management > Miscellaneous Global Settings.

or in the Header bar.

A Cephai chat session will remain active while navigating between pages or minimizing the chat session. The session ends when the user logs out or clicks the X to close.