In the Work Orders section, you can submit and track maintenance or repair requests. This helps ensure that property concerns are addressed promptly and that communication about progress remains clear.
Follow these steps to view existing work orders and submit a new work order:
Click the My Property
icon.
The My Property page displays. Click My Work Orders.
Your existing work orders display.
Notes:
If the Nothing to show message displays in the work order form, no maintenance items have been configured for this association.
Click the Filter icon to filter the list.
If applicable, click the Units drop-down list and select the appropriate unit to view the associated work orders.
In the Search field, enter a Work Order Number to automatically filter the list.
Click the In Progress or Completed tiles to view those specific work orders.
Click the Vendor to view the assigned vendor’s information.
Click Log & Notes to view the associated note(s).
Note: Click Add Note to attach a note to this work order.
Click Attachments to view the associated attachment(s).
Note: Click Add Attachments to upload a file to this work order.
Click New Work Order to submit a new work order.
If applicable, the Select Unit or Account window displays. Select the appropriate unit.
Complete the necessary information and click Submit.
Select a Category for this work order.
Select a Maintenance Item.
The New Work Order window displays. Enter a Title and Description.
If applicable, click Add Photo or Document to attach supplemental information.
Click Submit.