Skip to main content

Creating a New Violation Manually

Creating a New Violation Manually

Use this procedure to manually create violations for a specific property.

To manually enter a new violation:

  1. On the Property Details screen, tap New Manual Violation.

  2. On the New Violation screen, tap Select a Violation.

  3. Select a Violation Type (these will be sorted in alphabetical order).

  4. Search for and select at least one of the Violation Item(s) associated with the selected Violation Type and tap Next. Violation Items that were previously deselected are removed from the search filter results if they no longer fit into an active search criterion.

  5. (Optional) On the New Violation screen, tap Enter Add’l Description to add a description of the violation.

  6. Tap to select an additional description from the list or to enter a custom description.

    • You can swipe left to remove the additional description.

    • The additional description options linked to the selected violation item are set up on the Maintain Drop Down Options page, labeled Sub Violation Additional Description in the Drop Down List field. In CINC, go to System > Drop Down Options. In CINC with universal navigation, go to Settings > General > Drop Down Options.

    • Custom descriptions entered in the app will be saved only to the specific violation to which it is added. It will not be saved as a new dropdown option in CINC. To save it as a new dropdown option, add it in CINC.

  7. To add a photo, tap the Camera icon or the Gallery icon to use the device’s camera to take a photo or choose an existing photo on the device. See Adding or Deleting Violation Images in CINC Manager for more details.

  8. To add an attachment, tap the Gallery icon . Browse to and select the file. Acceptable file attachments are .doc, .docx, .pdf, .txt, .xls, and .xlsx.

  9. Tap the Save icon .

    Once saved:

    • The violation is automatically created and sent to the CINC violations workflow.

    • There will be an open violation job assigned to the user that was logged into the CINC Manager application where violation letters can be generated as needed.

    • You can return to the Violations tab of the Property Details screen to update or edit the violation after it has been saved.

Did this answer your question?