Creating One-Off Violation Letters
Creating One-Off Violation Letters
While posting the violation job generates violation letters using the correct correspondence method, you can regenerate single violation letters or send one-off violation letters from the Notes History screen.
Select CCR > Quick Violation Escalation or CCR > New Violations. If you are using universal navigation, click Residents > Violations > New Violations. If you are using universal navigation, click Residents > Violations > Quick Escalation.
Search for and select the desired association.
Search for and select the homeowner if needed.
Select the name hyperlink or the violation hyperlink (depending on which screen you're on) of the violation.
On the Notes History screen, select the checkbox next to the letter.
Creating a One-Off PDF Violation Letter
Click PDF to generate a new attachment.
Select the PDF version of the letter from the Attachments dropdown and click View. The PDF opens, and a copy is also available the system's Downloads folder.
Creating a One-Off Violation Email
Click Email to open the Send Email popup.
Edit the email addresses as needed. You can click the Search icon to open the Select Email popup, where you can find and add recipients such as board members.
Enter a Subject for the email.
Select the Attachments as needed.
Click E-Mail.