Sending Violation Letters
Sending Violation Letters
After posting a violation, the system creates the appropriate violations and letters based on the Paper Source set for the Violation Template (see Setting up Violation Templates).
Processing Violation Email Jobs
Select Homeowners > Email Correspondence. If you are using universal navigation, click Associations > Correspondence Tasks > Email Correspondance.
Select the appropriate job from the Email Correspondence Jobs drop down.
Select the Status. The default is Unsent.
Select the Email Address Status. The default is All.
To download and view the PDF that will be attached to the email, click on the homeowner's Account # or Name/Address.
Select the checkbox(es) of the emails to send and click Email.
To view sent emails, change the Status field to Sent.
To view deleted emails, change the Status field to Deleted.
Downloading Violation Letters
Printed violation letters are available in the downloads section left hand menu. Click the download link and print the letters.
If you have an integrated printing partner, see Processing Violation Print Jobs.