Editing Violation Letters
Editing Violation Letters
To make one-off changes to a violation letter without changing the template:
Select CCR > Quick Violation Escalation or CCR > New Violations. If you are using universal navigation, click Residents > Violations > New Violations. If you are using universal navigation, click Residents > Violations > Quick Escalation.
Search for and select the desired association.
Search for and select the homeowner if needed.
Select the name hyperlink or the violation hyperlink (depending on which screen you're on) of the violation letter to edit.
On the Notes History screen, select the checkbox next to the letter to edit.
Make changes as needed.
Click Save.
Click Cancel to return to the violation screen.
Click Preview and then click Refresh. Do not click Regenerate or the edits will be removed.
Review the violation letter and make further edits as needed.
