The menu is your primary navigation in the Communications Skill. It gives you instant access to all areas of your inbox, including your active inbox, sent messages, and saved drafts.
Section | Description |
Email > Inbox | All incoming emails across your connected accounts. This is your primary working area and where you will spend most of your time. |
Email > Drafts | Unsent emails saved automatically. If you close a window before sending, your draft displays here so nothing is lost. |
Email > Sent | Emails you have sent. Useful for confirming what was sent, checking prior responses, or resending a message. |
Email > Archived | Long-term storage for completed threads you want to keep for reference. Archived emails are searchable but stay out of your active inbox. |
Email > Trash | Emails that have been deleted from the inbox. Emails sent to Trash are automatically and permanently removed after 90 days, or you can permanently delete them yourself at any time, individually or in bulk. Deletion from Trash is final and cannot be undone. |
Email > AI Personalization | Configure how Cephai drafts and attributes email responses on your behalf. Settings include response tone (Professional, Friendly & Approachable, or Neutral & Informational), sensitive topic flagging, and non-negotiable policy guardrails. |
Email > Email Settings | View and manage the email inboxes connected to your Communications Skill. Connected accounts display the email address and provider. For example, Microsoft 365. You can edit existing accounts or add additional inboxes. |