With emails arriving from multiple communities, sender types, and categories throughout the day, being able to narrow your inbox quickly is essential to staying on top of your workload.
The Filter tool lets you combine multiple criteria at once, so you can zero in on exactly the emails you are looking for without scrolling through your entire inbox.
Follow these steps to use filters:
Click Search and Filter.
The Filter Messages window displays. Select any combination of the following filters to narrow down your messages:
Filter | Description |
Association | Search for and select a specific community to display only emails linked to that association. |
Sender | Search for and select a specific individual to display only emails sent from that individual. |
Priority | Filter by urgency level: High Urgency, Medium Urgency, or Low Urgency. |
Role | Filter by sender type: Board, Owner, Tenant, or Unknown. |
Read Status | Select Unread to display only messages you have not yet opened or Read to display only messages you have already reviewed. |
Starred | Select Starred Only to display emails you have flagged for follow-up. |
Done Emails | Select Hide done to display only emails that are not marked as Done. |
3. Click Apply Filters.
Your inbox updates to display only emails that match your selected criteria.

