Researching Pending Payments
Researching Pending Payments
Use the Research Payments screen to search for unmatched transactions that have cleared the bank but are not recorded in CINC Accounting.
Select Banking > Reconciling Bank Transactions, then click the Research Payments tab at the bottom of the screen. If you are using universal navigation, click Accounting > Daily > Reconcile Bank Transactions.
Choose the association.
Change the From and To date range to match the statement period you are reconciling and click Refresh.
Unmatched amounts are denoted with a blue dot. To determine why they do not match, click on either the Bank Amount or Posted Amount hyperlink.
Review the information on the popup to determine why the amounts do not match.
