Updating Work Orders Status and Completion
Updating Work Orders Status and Completion
Update the status of a work order by either:
Selecting the checkbox for the work order on the Vendors > Work Orders/Work Order List screen and clicking the Completed button. If you are using universal navigation, click Payables > Work Orders > Work Order.
Clicking the Completed button from the specific Work Order screen.
Enter in the required information on the Complete Work Order screen.
Status: Select the status of the work order, this will help you sort and filter the Work Order List screen.
Email: Select Work Location or Vendor if you wish to generate an email related to the changes on the work order.
Public: This allows users to see the note in WebAxis.
Note: Enter any additional comments. Depending on your settings, this text may be visible to the homeowner or vendor. This field is required if the applicable Require Work Order Completion/Closed Note toggle is enabled on the Settings tab of the System > Company Profile screen. If you are using universal navigation, click Settings > General > Company Profile.
If the work order is linked to a vendor, rate the vendors work.
Global Average Rating: Average rating across all vendors.
Your Average Rating: Average of ratings you have given.
Your Last Rating: The last rating you gave to a vendor.
New Rating: Select the number of stars for the New Rating.
Rating Notes: Enter any additional notes about the vendor’s work.
Click the Save button.
