You can remove an existing AutoPay so recurring payments no longer process.
In CINC Connect Super Admin, select Payments & Financial > Autopay on the left side menu.
OR
In universal navigation, go to Accounting > Resident payments > AutoPay.
The AutoPay page displays. Click the More icon to the right of the appropriate autopay and select Delete.
Note: If a checkbox doesn’t display next to the individual autopay, it was created by the contact and can’t be deleted by an administrator.
The Delete User AutoPay window displays. Click Delete AutoPay.
