Enabling Payments Features
Enabling Payments Features
Follow these steps to enable payment features:
In CINC Connect Super Admin, select Settings on the left side menu.
OR
In universal navigation, go to Settings > Resident portal management > Global settings.
The Settings page displays. Click the Global Settings tab.
Click the Payments tab.
Click any of the following toggles to make them available to homeowners and residents:
Option
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Description
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Earliest Recurring Payment Date
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Defines the earliest allowable start date for a homeowner’s first recurring payment.
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Homeowner Payment Options
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Controls which payment methods and payment types are available to homeowners. Each payment method (such as ACH/eCheck or Credit Card) can be independently enabled or disabled for one-time payments and recurring payments.
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Current Balance
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Determines whether the Balance Due Today label and corresponding amount are displayed on the one-time payment page. When enabled, homeowners can clearly see their current outstanding balance at the time of payment.
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Future Balance
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Determines whether a projected balance label (e.g., Balance Within X Days) is displayed on the one-time payment page. When enabled, users can view a forward-looking balance based on the configured number of days, helping them anticipate upcoming charges.
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Quick Payments
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Controls the availability of the Quick Payments feature, which allows users to submit a one-time payment without creating an account. When enabled, users can enter identifying information such as email and account number to securely make payments that are automatically applied to the correct account.
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