Sending a Consent Reminder
Sending a Consent Reminder
You can send residents a reminder to sign a consent form.
Note: Always send consent reminders from this tab and not from the Communications Center. Reminders sent here go only to residents who haven’t signed yet; sending through the Communications Center would resend the request to everyone, including residents who already signed.
Follow these steps to send a consent reminder:
In CINC Connect Super Admin, select Associations > All Associations on the left side menu.
OR
In universal navigation, go to Settings > Resident portal management > View all associations.
The Associations page displays. Select the appropriate association.
The Association page displays. Click the Participation tab.
Click the Consent & Signatures tab.
Click the More icon to the right of the appropriate active consent and select View Consent.
Click the Reminders tab.
Click Add New.
The New Notification page displays. Enable the toggles for the appropriate Delivery Method.
Enter a Title/Subject for the notification.
Enter the appropriate Message.
On the right, click each enabled channel tab to preview how the notification will display.
Click Schedule for Later to set a future date/time for delivery, or click Send Now to send immediately.
Note: If you’re not ready to send, click Save Draft/Close to save your progress and finish later.