The File Queue
The File Queue
Various downloads and exports are sent to the File Queue for download.
Accessing Items in the File Queue
To access items in the File Queue, click Queue from the left-hand navigation menu to open the File Queue screen. Click on the hyperlink of the item to save it to the Downloads folder where it can be viewed.
When a new report is being generated, you can click the Processing hyperlink in the Status column to view the progress of the report in the Reports popup.
Deleting Items in the File Queue
Items in the File Queue can be deleted at any time. If you do not see the Delete button, check your security permissions for deleting file downloads.
NOTE: CINC advises reports not to be deleted from the queue until it is determined that they are no longer needed or that they have been saved to the user's computer. This is especially important for the Group Reports and the ACH reports.
To delete a single item on the File Queue screen, select the checkbox next to the item to be deleted and click the Delete button. Confirm the deletion when prompted.
To delete all items on the File Queue screen, select the checkbox in the green bar next to the Date heading and click the Delete button. Confirm the deletion when prompted.