Reviewing Online and Credit Card Payments
Reviewing Online and Credit Card Payments
Online and credit card payments may be reviewed to ensure they are applied to correct assessment prior to posting the batch.
To review these payments:
Select Homeowners > Batch Posting. If you are using universal navigation, click Accounting > Daily > Batch Posting.
Select the payment provider in the Batch Type dropdown. Each payment processor will be identified in the batch name.
To assign the batch to a user, select the checkbox next to the batch, select the username from the Assigned dropdown menu, and click Save.
Generate the Batch Audit Report to review the payments by clicking PDF (select checkboxes for multiple reports), Date, or Batch Number. Once the report has been generated it will show under the Recent Reports section of the left navigation.
Click to open and review the batch to determine if payments should be applied to different assessments. If so, navigate to the appropriate homeowner’s ledger, click on the blue highlighted transaction date, and select the appropriate assessment to receive the payment.
Click Save.
NOTE: CINC Accounting will automatically close online payment batches by 3:00pm EST. All changes must be made prior to that time. Credit card batches will also be automatically closed by the system once the funds are received from the credit card issuer.